How We Helped
Nigeria’s Largest Logistics Company, GIGL
Expand Its Services Across Multiple States and International Markets Through the GIGGo App.
About GIGGo App
The GIGGo App is GIG Logistics’ all-in-one digital platform designed to simplify logistics and
cross-border shopping for individuals and businesses.
The app allows users to schedule pickups, request doorstep deliveries, track shipments in real
time, and manage interstate and international logistics seamlessly. Beyond shipping, GIGGo also
enables users to shop from global stores in the UK, USA, Canada, and China, with delivery
handled end-to-end by GIGL
Industry
Logistics
Services
International Shipping & Cross -Border Logistics, On-Demand Pickup & Delivery, etc
Business Type
Technology-Driven Logistics Company
Challenges
High User Friction
Non-intuitive UI/UX resulting in poor navigational
Performance Bottlenecks
Slow load times and inconsistent app responsivenes
Scalability Issues
Absence of a scalable architecture to support oper
Limited B2B Features
Lack of bulk shipment and multi-shipment booking.
International Gaps
Limited logistics support for USA, China, Ghana, C
Fragmented Services
Poor integration of last-mile delivery and drop-of
No Visibility
Lack of real-time shipment visibility reducing tru
High-Impact Features
Real-Time Tracking
Express Drop-Off
Secure PayBills
Multi-Booking Support
Bulk Shipments
Instant Quotation
Let’s Build Your Next-Gen Logistics Platform with CodKnox
Solution – What We Did
UX Redesign
Delivered a user-centric UI/UX redesign with optimized user journeys for customers, drivers, and businesses.
Performance
Implemented performance optimizations to ensure fast, reliable, and high-availability operations.
Scalable Backend
Engineered a modular and scalable backend architecture to support multi-region logistics growth.
Bulk & Multi-Booking
Enabled bulk shipment workflows and multi-booking management for enterprise and business users.
International Modules
Integrated international shipping modules covering the USA, China, Ghana, and Canada.
Unified Logistics
Unified domestic logistics services, including last-mile delivery and express drop-off, within a single platform.
Smart Automation
Added intelligent features such as instant quotation, PayBills integration, and streamlined order execution
Real-Time Tracking
Deployed real-time tracking infrastructure for end-to-end shipment visibility across all delivery types
Technology Stack We Used for GIG Alpha
Swift (iOS)
Kotlin (Android)
Result
100,000+
App Downloads
4.2
Average Rating
75%
Orders via App
High
Efficiency Gain
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